Terms of Service
Last Updated: August 2024
1. Introduction
Welcome to Let it Dough! These Terms and Conditions ("Terms") govern your use of our website, mobile application, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Services.
2. Definitions
- "Company", "We", "Us", or "Our" refers to Let it Dough!
- "You" or "Your" refers to the user or customer of our Services
- "Products" refers to the donuts and other food items we offer
- "Content" refers to text, images, videos, and other material on our Services
3. Use of Our Services
3.1. You must be at least 18 years old to use our Services or have parental consent.
3.2. You agree to provide accurate and complete information when using our Services.
3.3. You are responsible for maintaining the confidentiality of your account information.
3.4. We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.
4. Products and Ordering
4.1. Product descriptions, pricing, and availability are subject to change without notice.
4.2. We strive to display accurate product information, but we do not warrant that product descriptions or other content is accurate, complete, or error-free.
4.3. By placing an order, you are making an offer to purchase our Products. We reserve the right to accept or decline your offer.
4.4. Payment must be made in full at the time of ordering.
5. Delivery and Pickup
5.1. Delivery times are estimates and not guaranteed. We are not liable for any delays or failures in delivery.
5.2. You are responsible for providing accurate delivery information.
5.3. For pickup orders, you agree to collect your order at the specified time and location.
6. Product Quality and Food Safety
6.1. We strive to maintain the highest standards of food quality and safety. However, consuming raw or undercooked foods may increase your risk of foodborne illness.
6.2. You acknowledge that our Products are prepared in facilities that may process allergens. If you have allergies, you agree to inform us before placing an order.
6.3. For optimal quality, we recommend consuming our Products on the day of purchase. If storage is necessary, please follow our storage instructions.
7. Refunds and Returns
7.1. Due to the perishable nature of our Products, we generally do not offer refunds or returns.
7.2. In cases of significant quality issues or errors in your order, please contact us immediately. We will address such issues on a case-by-case basis.
8. Intellectual Property
8.1. All Content on our Services is the property of Let it Dough! and is protected by copyright, trademark, and other intellectual property laws.
8.2. You may not use our Content for commercial purposes without our express written consent.
9. User-Generated Content
9.1. By submitting content to our Services (e.g., reviews, photos), you grant us a non-exclusive, royalty-free license to use, modify, and display that content.
9.2. You agree not to submit any content that is unlawful, offensive, or infringes on the rights of others.
10. Limitation of Liability
10.1. Let it Dough! and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our Services or Products.
10.2. Our total liability for any claim arising from our Services or Products will not exceed the amount you paid for the Product(s) giving rise to the claim.
11. Indemnification
You agree to indemnify and hold harmless Let it Dough!, its affiliates, officers, and employees from any claims, damages, or expenses arising from your use of our Services or violation of these Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Dubai, without regard to its conflict of law provisions.
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any significant changes by posting the new Terms on our website.
14. Contact Information
If you have any questions about these Terms, please contact us at:
Email: hello@letitdough.co
By using our Services, you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them.